Dear Chase,
Your “supervisor” Maria’s best customer service line was, “We would hate to lose you as a customer, but there is nothing I can do to help you.” When questioned why I should bother opening a Chase account, she gave me no reason. All I needed to be happy was my first set of checks for free (valued around $24), but she couldn’t even do that for me. Considering the absolutely horrific experience I have had with Chase over the past two days, you’d think she’d have a little sympathy for me and want to do something. But instead, in the end, she rushed me off the phone, stating that she said what she needed to say and couldn’t do anything else, so she was done with me.
One day, when I’m an influential billionaire (or married to one), you’ll want me as a customer. And guess what? I will turn you down, grinning wide as the sky. Because I vow to never open an account with you, and I will deter as many people as possible from doing business with you. Because your customer service is severly lacking, and I would never want to subject my friends to that.
Sincerely,
NOT your customer.
